Please read the following policy carefully before submitting any information to us to ensure that you fully understand how any of your personal information will be processed by us. You should also request our Terms and Conditions.

SwimSprouts’ commitment

We are fully committed to protecting your privacy. We collect and process personal information about you in accordance with the Data Protection Act 1998 and, in particular, with the notification which we have made to the Data Protection Commissioner under that Act.

Changes to Data Protection Legislation.

On 25 May 2018 the new General Data Protection Regulation (GDPR) gives individuals more control over how personal information is used and imposes tighter obligations on Swimsprouts who use your personal data. GDPR is an essential requirement for companies who deal with personal data and relates only to a living individual who can be identified from that data. Given the change to the privacy laws we have made the required changes to our Terms and Conditions.

Simple rules regarding SwimSprouts’ use of Personal Data.

Personal information must be collected with justification and;

  • Processed fairly and lawfully
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Kept no longer than is necessary
  • Processed in line with data subject’s rights
  • Secure (electronic and written)
  • Not transferred to other countries

What information does SwimSprouts collect?

SwimSprouts only collects the minimum amount of data required in order to provide the best service for you and your child.

Enquiry Generating:

When you fill in the ‘Contact SwimSwimsprouts’ form, we will store safely the information you submit. We will never collect sensitive information about you (or your child) without your consent.

How does SwimSprouts use my information?

SwimSprouts collects information about you to process your enquiry.

Does SwimSprouts share my information with anyone else?

We do NOT pass any personally identifiable information (such as your name, email address, address or enquiry) to any third parties, except when acting on your behalf to enable us to deliver our service. There are only two possible cases where we would pass on personally identifiable information;

  • If you request us to do so
  • If we are legally required to do so

In both cases, we will only ever pass on the minimum amount of information that we consider necessary to fulfil these obligations.

Our Opt-Out Policy

We will never e-mail you unless you have given us your consent. If you receive any unsolicited e-mail from SwimSprouts please contact us immediately at:

Ability to update your personal details

If any of your details change over time, please send an email to us at Please ensure that the records we hold are always kept up to date and accurate. Should you wish to cease your relationship with us, please complete the swimmer relinquishment form no later than 4 weeks prior to the payment date.  Further information about this can be found within our T&C’s.

What are ‘Cookies’ and does SwimSprouts use them?

Cookies are small files that web sites place on the hard disk of your computer. They are an industry standard, being used by most web sites. By using cookies, web sites can identify your computer, but not you personally. Most browsers have default settings to accept cookies, but can be set to reject them.

SwimSprouts uses cookies to identify logged-in users and to set user preferences. SwimSprouts also uses Google Analytics, which is a service provided by Google. They gather anonymous data on how people are using our site and then provide us with visitor statistics.

How we protect your information

Your information is stored on servers that have several layers of protection to block unauthorised access to your information. Any essential hard copy data is stored in locked cabinets with keys locked away in a fireproof box.

SwimSprouts personnel are required to carry relevant emergency details whilst conducting swimming lessons.  This data will always be password protected and secure.

The European Economic Area

SwimSprouts will not transfer your personal information outside the European Economic Area (EEA). SwimSprouts contains links to other websites. Ensure that you read the privacy policies of any other site that you submit information to. Their privacy policy will differ from ours and we can take no responsibility for the information collected by them.


By submitting your personal information to us on our website, you consent to the use of that information as laid down in this privacy policy.

Changes to our privacy policy

Any changes in our privacy policy will be displayed on this page. We will take reasonable steps to ensure that users of the website will be informed of any changes to this policy.

Questions about our privacy policy

If you have any further questions, or concerns regarding this policy, please contact our Data Protection Officer or visit the Office of the Data Protection Commissioner at

Contact SwimSprouts


Preston Road,
EH49 6HZ

Tel: 0743 687 5047


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